Headquartered in Dallas, Texas, Securus Technologies is an inmate service company serving over 3,450 public safety, correctional, and law enforcement agencies across the U.S. The facilities reach out to more than 1.2 million inmates in North America. Securus is dedicated to offering world-class service to these inmates through emergency response, public information, investigation, communication, biometric analysis, among other services.
Securus Announces New Campaign to Promote the benefits of Video Visitation
Securus’ Remote Video Visitation service has been highlighted in a chain of commercials indicating the value of video visitation. The firm connects over 160,000 visits every month in cases where consumers have chosen to visit and chat with their loved ones over the comfort of their computers or mobile phones. “This technology is quickly replacing the old and outdated process of physically driving to jail,” said Rick Smith, the chairman and CEO of Securus.
The company has offered a safe platform where parents have enjoyed festivities with their children and even helped out with homework. Such meetings establish lasting impressions and demonstrate how critical the Securus remote video visitation is to the communities. Securus does not aim to change the ordinary face to face visits but to provide an alternative platform that enables families to visit more from the comfort of their homes.
The Better Business Bureau accredits Securus
Securus Technologies recently announced that it had received accreditation from the Better Business Bureau (BBB) with an A+ rating. Danny de Hoyos, the senior vice president of the firm stated that the company has worked hard in collaboration with BBB in Texas and the results can speak for themselves. The accreditation affirms that the firm has put in place mechanisms to achieve the Bureau’s requirements in business operation. These requirements include: build trust, advertise honestly, telling the truth, being transparent, honoring promises, being responsive, embodying integrity, and safeguarding privacy.